Support Board

Date/Time: Sun, 05 May 2024 03:35:43 +0000

Post From: Still having delayed data feed

[2022-03-29 15:05:47] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
You do not have any exchanges active. You did have one active back in February, but it did not renew on March 1, most likely due to insufficient funds at the time of the renewal. You can activate the exchanges you need from the following page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Just be aware that you pay the full exchange fee for the month in which the exchange is activated, regardless of when you activate it (i.e. it is not pro-rated). Therefore, if you activated an exchange today, you would pay the full amount for the remainder of March, which is just 3 more days. Therefore, you may want to wait until April 1 to activate the exchange. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing