Support Board

Date/Time: Thu, 18 Apr 2024 19:36:40 +0000

Post From: Data Problem

[2022-03-24 20:48:27] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30947
I have been having issues with data on historical charts. It is not loading the prior day's candle on most historical charts. For example, all historical charts I looked at today only show yesterday's candle and nothing for today despite the market being open for 4+ hours. We need to know a symbol for which you have this issue. Also having issues with the new free NYSE intraday data, it is not updating on my chart. At the time I only have delayed data but I need to delete & download data for anything to update on an intraday chart (1min, 5min, etc.) If we can get that fixed, is it still necessary to pay for real-time data (w/ service package 12)? Make sure you have the symbol correct. You need to add the suffix of '-NQTV' to the end of the symbol to get the delayed streaming data for the NASDAQ TotalView data. For example, to get the delayed streaming data for Apple, you would need to use the symbol 'AAPL-NQTV'. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing