Login Page - Create Account

Support Board


Date/Time: Sun, 22 Jun 2025 16:12:50 +0000



Post From: SYSTEM PERFORMANCE MAJOR ISSUES

[2022-03-21 10:15:18]
Yeager - Posts: 132
Hi,
I have been running 2x instances on my D drive for months now and no issues.
This morning the instance 2 is highly unstable and drawing 99% of 64GB of Ram and on an I912900K.
I went into instance 2 and found some studies were referencing new charts, so I fixed these.
I am still unable to load a stable 2nd instance.
I know the system is adequetly able to handle the no. of days Im loading as its been running smooth for a long time now and I have upgraded the system about a month ago to the current i9 hardware.

When I try to update to new release, there is an error in the install and I still get the same issues.
Any help much appreciated.
T

HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-03-21 09:59:18.713
Created the DTC Protocol server. | 2022-03-21 10:00:11.636
DTC Protocol Server listening on port 11099. | 2022-03-21 10:00:11.636
Reading Internal Order ID file. | 2022-03-21 10:00:11.636
Reading Trade Orders file. | 2022-03-21 10:00:11.678
Reading Trade Positions file. | 2022-03-21 10:00:11.678
Reading Trade Account Data files. | 2022-03-21 10:00:11.679
UDPListener (1940). Port 22904 | Listening on UDP port 22904. | 2022-03-21 10:00:11.685
Software version: 2361 64-bit | 2022-03-21 10:00:11.685
OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce GTX 1070 Ti/PCIe/SSE2) | 2022-03-21 10:00:11.685
Primary Thread ID: 23392 | 2022-03-21 10:00:11.685
Usage end date: 2022-09-10 | 2022-03-21 10:00:11.685
Enabled for: Advanced Features 2. | 2022-03-21 10:00:11.685
Enabled for: Sierra Chart Historical Data Service. | 2022-03-21 10:00:11.685
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-03-21 10:00:11.685
Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-21 10:00:11.685
Enabled for exchange2: CME (Trading Account Required) | 2022-03-21 10:00:11.685
Enabled for exchange2: CBOT (Trading Account Required) | 2022-03-21 10:00:11.685
Enabled for exchange2: COMEX (Trading Account Required) | 2022-03-21 10:00:11.685
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-03-21 10:00:11.685
Enabled for exchange2: EUREX EOBI | 2022-03-21 10:00:11.685
Enabled for exchange2: fairx_exchange.data | 2022-03-21 10:00:11.685
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-21 10:00:11.685
Current selected Data/Trading service: Teton CME Order Routing | 2022-03-21 10:00:11.685
Custom symbol settings values: enabled | 2022-03-21 10:00:11.685
Chart Update Interval: 10 | 2022-03-21 10:00:11.685
Intraday Data Storage Time Unit: 0 | 2022-03-21 10:00:11.685
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-03-21 10:00:11.685
2022-03-21 10:00:11 Local computer time in UTC | 2022-03-21 10:00:11.685
2022-03-21 10:00:11 Local computer time in SC Time Zone | 2022-03-21 10:00:11.685
2022-03-21 09:59:14 Server time in UTC | 2022-03-21 10:00:11.685
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-03-21 10:00:11.685
Program path: D:\Sierra Chart\ | 2022-03-21 10:00:11.685
Data Files path: D:\Sierra Chart\Data\ | 2022-03-21 10:00:11.685
OS Version Number: 10.0 | 2022-03-21 10:00:11.685
Locale Setting: C | 2022-03-21 10:00:11.685
DLLs: Trade29CustomStudies_2151_64.dll, UserContributedStudies_64.dll | 2022-03-21 10:00:11.686
Allowed protected custom studies: Trade29 Custom Studies | 2022-03-21 10:00:11.686
(log removed)
Date Time Of Last Edit: 2022-03-22 16:39:53