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Date/Time: Thu, 25 Apr 2024 15:26:21 +0000



Post From: Denali Data for Equities Lagging

[2022-03-16 19:28:45]
User430672 - Posts: 15
I upgraded to service plan 10 and activated the Nasdaq data feed, but am receiving only delayed data for equities. Here are the steps I took - can you tell me if I am missing something:

Upgraded to service plan 10 via "update and renew now";
Signed the data and non-professional agreements for Nasdaq (both approved);
Activated and paid for Nasdaq data;
Chose Sierrachart as data provider;
Ensured that "allow support for Sierra data feeds" is set to yes;
Updated Global Symbol Settings from Server;
Updated symbol setting for individual charts;

Thanks.