Support Board
Date/Time: Mon, 23 Jun 2025 02:59:37 +0000
Post From: tick chart
| [2022-03-14 13:27:28] |
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This is because of the additional information that was requested by a user, and also that we in some cases would have requested was then posted by you on a Sunday! A Sunday! Anyway, I switched to the Denali feed and now all is good. Shouldn't have to switch, but sierra tech is no help. Not a word.
Interesting bunch, sierra is. So it would not have been until Monday that we would have gotten to this. Anyway the answer to your question is here: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2351 And also, when there is user to user communication, that creates more of a burden on us, and actually may slow down our response because we will then set this aside when we have time to sort through all of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-14 13:28:04
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