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Direct MessagesDate/Time: Tue, 07 May 2024 20:47:27 +0000
Post From: Order Rejected Message - Rithmic & Denali for E2T Eval Sim Acct
| [2022-03-02 14:35:17] |
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Yes you need to contact them but first do the following: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings And be sure to disable the Use Custom Symbol Settings Values. And apply them to the chart or Trading DOM you are trading from: Global Symbol Settings: Update/Apply Symbol Settings to Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |