Login Page - Create Account

Support Board


Date/Time: Wed, 29 Jun 2022 16:21:21 +0000



Post From: Important Notice for users of Sierra Chart Order Routing Service. Not referring to Teton.

[2022-03-01 20:27:59]
Sierra Chart Engineering - Posts: 103518
No that is not correct. You definitely do not need a new username.

Who is your introducing broker?


Our plan is to get flat on TT just after close (likely next Thursday 3/10 or the following Monday 3/14) then transition to Teton prior to the market reopening at 6p EST and re-enter all of the active positions under the new symbols and service. Please let me know if that sounds like a good approach given that I will have to contend with many active positions whenever I decide to do the migration.
From our side, none of this is an issue. This is something more you have to discuss with your broker with how quickly they can handle the transition from their side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing