Support Board
Date/Time: Mon, 03 Nov 2025 20:15:34 +0000
Post From: Can't connection my account
| [2022-02-25 17:41:47] |
| John - SC Support - Posts: 42725 |
|
The following line is the important one: TransAct WS | Account logon error: -1(-1)
Refer to the information at the following link for information on this error: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |