Support Board

Date/Time: Thu, 25 Apr 2024 22:56:39 +0000

Post From: Information for Transact Users for Versions 2354 and Higher

[2022-02-24 17:16:20] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We would like to share some testimonials of the Teton order routing service: Sierra Chart Teton Futures Order Routing: Testimonials (Stage 5) We have also heard from one Transact user that they are still having trouble connecting in the evening after 6 PM. This is not a Sierra Chart issue. This is a transact server issue. And it is unbelievable that they have this problem still. Transact does not care about you. And this is why we want you to move to the Teton order routing service that we control end to end. We control the whole process, and will deliver you superb trouble-free service. Any questions or issues come to us directly and we resolve them. There is no one else involved. There is not a situation where there are two different parties pointing the "finger" to each other. This is eliminated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing