Support Board
Date/Time: Sun, 22 Jun 2025 20:37:21 +0000
Post From: Rollover procedure
| [2022-02-18 19:30:00] |
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We do not have time to go over all of these posts and attachments. You have completely overwhelmed us. Understand we cannot allocate this kind of time and it is detrimental to everyone if we were to do that. And it is impossible for us to achieve anyway. If there is an issue, it just requires a little information. Just enough for us to recognize there is an issue or an ongoing issue, then we look into it using our methods. All this information is completely unnecessary. We have made changes to how Continuous Futures Contract Chart rollover adjustments are done, and also Barchart no longer provides the current days data until sometime after the end of the day which is the main part of the issue. So update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |