Support Board
Date/Time: Tue, 04 Nov 2025 03:26:08 +0000
Post From: Connexion problem
| [2022-02-17 21:39:32] |
| John - SC Support - Posts: 42737 |
|
The following line in your Message Log is what is important: CQG WebAPI | Logon Unsuccessful. Server message: Your logon is disabled. Contact your FCM
As it states, your CQG login has been disabled for some reason. You need to contact your broker and ask them why this occurred. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |