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Date/Time: Tue, 04 Nov 2025 08:44:09 +0000



Post From: 10 minutes delay with my chart

[2022-02-14 22:48:59]
John - SC Support - Posts: 42737
The first thing we need to do is to ensure that you are connected to your TransAct account. The fact that you are getting Delayed Streaming data implies that you are not connected properly. Please go through the Setup Instructions at the following link to ensure that you are connected to your TransAct account:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing