Support Board

Date/Time: Thu, 02 May 2024 23:35:38 +0000

Post From: Often duplicate ticks in the chart after backfill

[2022-02-10 21:51:49] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14187
There is no indication of duplicate ticks occurring in the Message Log. And that is what we would expect. The log is very detailed, and there is no indication this is even occurring. We also do not see how technically this can even occur. There may be some specialized issue occurring in your case. We need you to clear the log first, then perform a download which causes duplicate ticks, and provide us that message Log which has only one historical data download in it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-10 21:52:41