Support Board
Date/Time: Tue, 24 Jun 2025 00:36:09 +0000
Post From: Unable to connect to Denali data
| [2022-02-10 17:38:07] |
| John - SC Support - Posts: 40583 |
|
The account from which you have posted this message does not have any of the setup done for the Denali Exchange Data Feed. Either you have a different account that you have setup or you did not actually do the setup. If you have another account, be sure you are logged into the Sierra Chart website with that account and then post here letting us know that you have the correct account. Otherwise, you need to go through each of the steps for the CFE data as outlined in the Setup Instructions here: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_CFE For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |