Login Page - Create Account

Support Board


Date/Time: Tue, 24 Jun 2025 00:50:42 +0000



Post From: D6Z12 Intraday Chart Issue – Denali Feed - SC Data - All Services

[2022-02-08 19:02:58]
Sierra Chart Engineering - Posts: 104368
The correct symbol to use is: 6CZ12-CME

Make sure your symbol settings are up-to-date.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

We have corrected the data for that symbol.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing