Support Board
Date/Time: Tue, 04 Nov 2025 13:52:48 +0000
Post From: Several times today had to disconnect and reconnect Denali/Teton
| [2022-02-08 17:59:53] |
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We would like to look at this remote assistance because this is not making sense to us. Is there a problem with missing historical data? If so, there must be some connectivity issue on your side. This is not a server-side issue. The Message Log does not help us in this case because we do not know where to look in the log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |