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Date/Time: Tue, 24 Jun 2025 01:03:29 +0000



Post From: Several times today had to disconnect and reconnect Denali/Teton

[2022-02-08 17:59:53]
Sierra Chart Engineering - Posts: 104368
We would like to look at this remote assistance because this is not making sense to us. Is there a problem with missing historical data?


If so, there must be some connectivity issue on your side. This is not a server-side issue.

The Message Log does not help us in this case because we do not know where to look in the log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing