Support Board

Date/Time: Thu, 25 Apr 2024 13:56:17 +0000

Post From: virtual machines + laptop (>3 instances on 2 machines)

[2022-02-08 17:32:09] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
That message you are receiving is related to the Data Feed, not the number of Sierra Chart software instances. Your account allows you to have the Sierra Chart software running on up to 3 different computers at the same time. Due to exchange rules, however, you can not do the same thing with he Denali data. You can have up to 2 computers receiving the data at the same time, and up to 2 separate installation of Sierra Chart receiving the Denali data at the same time on the same computer. So a total of 4 total separate installations of Sierra Chart. But, to get the data to the second computer you need to pay the exchange fees twice. Refer to the information here: Denali Exchange Data Feed: Connections Keep in mind, running Sub-Instances (by selecting File >> New Instance) do not count towards the limit on the same computer. Those sub-instances get their data from the main instance. The distinction above is that they are separate installations each connecting directly to the data feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing