Support Board
Date/Time: Mon, 23 Jun 2025 19:48:58 +0000
Post From: slow data on demo account but normal on CQG
| [2022-02-08 12:04:31] |
| User181801 - Posts: 42 |
|
Thanks for your answer. The symbol of the chart is ESH22 and the log is bellow: Software version: 2333 64-bit | 2022-02-08 12:01:04.354 Primary Thread ID: 1996 | 2022-02-08 12:01:04.354 Usage end date: 2022-03-11 | 2022-02-08 12:01:04.354 Enabled for: Advanced Features 2. | 2022-02-08 12:01:04.354 Enabled for: Sierra Chart Historical Data Service. | 2022-02-08 12:01:04.354 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-02-08 12:01:04.354 Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-08 12:01:04.354 Enabled for exchange2: CME (Trading Account Required) | 2022-02-08 12:01:04.354 Enabled for exchange2: CBOT (Trading Account Required) | 2022-02-08 12:01:04.354 Enabled for exchange2: COMEX (Trading Account Required) | 2022-02-08 12:01:04.354 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-02-08 12:01:04.354 Enabled for exchange2: fairx_exchange.data | 2022-02-08 12:01:04.354 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-08 12:01:04.354 Current selected Data/Trading service: Trading Evaluator | 2022-02-08 12:01:04.354 Custom symbol settings values: enabled | 2022-02-08 12:01:04.354 Chart Update Interval: 200 | 2022-02-08 12:01:04.354 Intraday Data Storage Time Unit: 0 | 2022-02-08 12:01:04.354 Time Zone: +00:00:00 (UTC+00) | 2022-02-08 12:01:04.354 2022-02-08 12:01:04 Local computer time in UTC | 2022-02-08 12:01:04.354 2022-02-08 12:01:04 Local computer time in SC Time Zone | 2022-02-08 12:01:04.354 2022-02-08 11:58:12 Server time in UTC | 2022-02-08 12:01:04.354 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-02-08 12:01:04.354 Program path: C:\SierraChart\ | 2022-02-08 12:01:04.354 Data Files path: C:\SierraChart\Data\ | 2022-02-08 12:01:04.354 OS Version Number: 10.0 | 2022-02-08 12:01:04.354 Locale Setting: C | 2022-02-08 12:01:04.354 DLLs: UserContributedStudies_64.dll | 2022-02-08 12:01:04.355 Allowed protected custom studies: | 2022-02-08 12:01:04.355 ESH22 #1 | Reloading chart. | 2022-02-08 12:01:40.520 ESH22 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-02-08 12:01:40.520 Requesting market depth updates for: ESH22 if supported. | 2022-02-08 12:01:41.004 SC Data - All Services (Market Orders Data) | Starting market orders updates for: ESH22. MinimumMarketByOrderQuantity: 50. Service code: cme | 2022-02-08 12:01:41.004 SC Data - All Services | Clearing market depth for ESH22 | 2022-02-08 12:01:41.191 File >> Disconnect selected. | 2022-02-08 12:02:39.029 Trading Evaluator | Waiting for socket receive thread to end | 2022-02-08 12:02:39.029 DTC Client socket (1) | CloseSocket call. | 2022-02-08 12:02:39.030 DTC Client socket (1) | Max send buffers used during socket life: 4 | 2022-02-08 12:02:39.030 DTC Client socket (1) | Max send buffer size during socket life: 743 | 2022-02-08 12:02:39.030 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-08 12:02:39.030 SC Data - All Services (Market Orders Data) | Waiting for socket receive thread to end | 2022-02-08 12:02:39.032 DTC Client socket (6) | CloseSocket call. | 2022-02-08 12:02:39.032 DTC Client socket (6) | Max send buffers used during socket life: 4 | 2022-02-08 12:02:39.032 DTC Client socket (6) | Max send buffer size during socket life: 1086 | 2022-02-08 12:02:39.032 SC Data - All Services (Market Orders Data) | Disconnected from the server. | 2022-02-08 12:02:39.032 WSACleanup called. | 2022-02-08 12:02:39.032 DTC Client socket (6) | Shutdown started. Waiting for graceful close. | 2022-02-08 12:02:39.033 SC Data - All Services | Waiting for socket receive thread to end | 2022-02-08 12:02:39.033 DTC Client socket (2) | CloseSocket call. | 2022-02-08 12:02:39.034 DTC Client socket (2) | Max send buffers used during socket life: 4 | 2022-02-08 12:02:39.035 DTC Client socket (2) | Max send buffer size during socket life: 2221 | 2022-02-08 12:02:39.035 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-08 12:02:39.035 SC Data - All Services | Disconnected from the server. | 2022-02-08 12:02:39.035 SC DTC Data with Market Depth | Waiting for socket receive thread to end | 2022-02-08 12:02:39.035 DTC Client socket (4) | CloseSocket call. | 2022-02-08 12:02:39.036 SC DTC Data with Market Depth | Disconnected from the server. | 2022-02-08 12:02:39.036 Trading Evaluator | Disconnected. | 2022-02-08 12:02:39.036 DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2022-02-08 12:02:39.036 DTC Client socket (6) | Socket gracefully closed by remote side. | 2022-02-08 12:02:39.175 DTC Client socket (6) | Closed. | 2022-02-08 12:02:39.176 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-08 12:02:39.182 DTC Client socket (1) | Closed. | 2022-02-08 12:02:39.182 Trading Evaluator | Connecting to the server tradesimulation2.sierracharts.com. Port 11096 | 2022-02-08 12:02:45.821 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-08 12:02:45.822 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-08 12:02:45.822 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2022-02-08 12:02:45.822 Trading Evaluator | Network connection to server complete. | 2022-02-08 12:02:45.971 Trading Evaluator | Starting socket receive thread. | 2022-02-08 12:02:45.971 Trading Evaluator | Sending encoding request to server: Binary VLS. Compression: none | 2022-02-08 12:02:45.972 Trading Evaluator | Setting DTC encoding to Binary VLS | 2022-02-08 12:02:46.412 Trading Evaluator | Sending logon request message. | 2022-02-08 12:02:46.412 Trading Evaluator | Received logon response. | 2022-02-08 12:02:47.010 Trading Evaluator | Server Name: SC DTC Server. Build=40925. | 2022-02-08 12:02:47.010 Trading Evaluator | Server protocol version: 8. Client protocol version: 8 | 2022-02-08 12:02:47.010 Trading Evaluator | Successfully connected. Connected to SC DTC Protocol server. Service=tradesimulation.dtctrading|SymbolSettings=tradesimulation.dtctrading. | 2022-02-08 12:02:47.010 Trading Evaluator | Trading is supported. | 2022-02-08 12:02:47.010 Trading Evaluator | Order cancel and replace is supported. | 2022-02-08 12:02:47.010 Trading Evaluator | OCO Orders supported. | 2022-02-08 12:02:47.010 Trading Evaluator | Bracket Orders supported. | 2022-02-08 12:02:47.010 Trading Evaluator | Connected to server complete. | 2022-02-08 12:02:47.010 Triggering next historical data download in queue. | 2022-02-08 12:02:47.012 Triggering next historical data download in queue. | 2022-02-08 12:02:47.012 Triggering next historical data download in queue. | 2022-02-08 12:02:47.012 Triggering next historical data download in queue. | 2022-02-08 12:02:47.012 No download requests in the queue to start downloads for. | 2022-02-08 12:02:47.012 No download requests in the queue to start downloads for. | 2022-02-08 12:02:47.012 No download requests in the queue to start downloads for. | 2022-02-08 12:02:47.012 No download requests in the queue to start downloads for. | 2022-02-08 12:02:47.012 Mapping ESH22 to ESH22. Service code: cme | 2022-02-08 12:02:47.191 SC Data - All Services | Starting real-time market data updates for: ESH22 (ESH22). ID: 1 Service code: cme | 2022-02-08 12:02:47.191 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 10048 | 2022-02-08 12:02:47.191 SC Data - All Services | Requesting security definition data for: ESH22 (ESH22). ID: 1 | 2022-02-08 12:02:47.191 Added historical Intraday data request for ESH22 to the queue. | 2022-02-08 12:02:47.191 Intraday data recording state for symbol ESH22 is set to download 'Pending'. | 2022-02-08 12:02:47.191 Triggering next historical data download in queue. | 2022-02-08 12:02:47.191 Delaying start of download for ESH22 | 2022-02-08 12:02:47.195 DTC Client socket (3) | Creating socket. | 2022-02-08 12:02:47.246 DTC Client socket (3) | New receive buffer size: 5242880 | 2022-02-08 12:02:47.246 DTC Client socket (3) | Connecting to IP: 208.185.224.129. | 2022-02-08 12:02:47.246 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH22 | 2022-02-08 12:02:47.335 Trading Evaluator | Received security definition for symbol ESH22 | 2022-02-08 12:02:47.335 SC Data - All Services | Network connection to server complete. | 2022-02-08 12:02:47.405 SC Data - All Services | Starting socket receive thread. | 2022-02-08 12:02:47.405 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-02-08 12:02:47.405 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-02-08 12:02:47.574 SC Data - All Services | Sending logon request message. | 2022-02-08 12:02:47.574 SC Data - All Services | Received logon response. | 2022-02-08 12:02:48.482 SC Data - All Services | Server Name: SC Realtime Server. | 2022-02-08 12:02:48.482 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-02-08 12:02:48.482 SC Data - All Services | Successfully connected. | 2022-02-08 12:02:48.482 SC Data - All Services | Trading is not supported. | 2022-02-08 12:02:48.482 SC Data - All Services | Restarting real-time data updates for symbol: ESH22 -> ESH22 | 2022-02-08 12:02:48.482 SC Data - All Services | Received security definition for symbol ESH22 | 2022-02-08 12:02:48.699 Requesting market depth updates for: ESH22 if supported. | 2022-02-08 12:02:51.998 SC Data - All Services (Market Orders Data) | Connecting to the server ds22.sierracharts.com. Port 10060 | 2022-02-08 12:02:52.000 DTC Client socket (5) | Creating socket. | 2022-02-08 12:02:52.001 DTC Client socket (5) | New receive buffer size: 5242880 | 2022-02-08 12:02:52.001 DTC Client socket (5) | Connecting to IP: 208.185.224.129. | 2022-02-08 12:02:52.002 SC Data - All Services (Market Orders Data) | Network connection to server complete. | 2022-02-08 12:02:52.155 SC Data - All Services (Market Orders Data) | Starting socket receive thread. | 2022-02-08 12:02:52.155 SC Data - All Services (Market Orders Data) | Sending encoding request to server: Binary VLS. Compression: standard | 2022-02-08 12:02:52.156 SC Data - All Services | Clearing market depth for ESH22 | 2022-02-08 12:02:52.231 SC Data - All Services (Market Orders Data) | Setting DTC encoding to Binary VLS | 2022-02-08 12:02:52.339 SC Data - All Services (Market Orders Data) | Sending logon request message. | 2022-02-08 12:02:52.339 SC Data - All Services (Market Orders Data) | Received logon response. | 2022-02-08 12:02:53.235 SC Data - All Services (Market Orders Data) | Server Name: SC Realtime Server. | 2022-02-08 12:02:53.235 SC Data - All Services (Market Orders Data) | Server protocol version: 8. Client protocol version: 8 | 2022-02-08 12:02:53.235 SC Data - All Services (Market Orders Data) | Successfully connected. | 2022-02-08 12:02:53.235 SC Data - All Services (Market Orders Data) | Trading is not supported. | 2022-02-08 12:02:53.235 SC Data - All Services (Market Orders Data) | Starting market orders updates for: ESH22. MinimumMarketByOrderQuantity: 50. Service code: cme | 2022-02-08 12:02:53.235 SC Data - All Services (Market Orders Data) | Restarting market orders data for symbol: ESH22 -> ESH22 | 2022-02-08 12:02:53.235 HD Request # 25 | Downloading Intraday chart data for ESH22 to the file ESH22.scid. Service: cme | 2022-02-08 12:02:53.357 HD Request # 25 | Download start date-time: 2022-02-08 12:02:38.000000. File last date-time: 2022-02-08 12:02:38.343000 | 2022-02-08 12:02:53.358 HD Request # 25 | Using server: ds23.sierracharts.com port 10150 | 2022-02-08 12:02:53.358 Socket (6) | Creating socket. | 2022-02-08 12:02:53.358 Socket (6) | New receive buffer size: 5242880 | 2022-02-08 12:02:53.358 Socket (6) | Connecting to IP: 216.1.90.130. | 2022-02-08 12:02:53.358 HD Request # 25 | Setting DTC encoding to Binary VLS | 2022-02-08 12:02:53.670 HD Request # 25 | Sending historical data logon request message. | 2022-02-08 12:02:53.670 HD Request # 25 | Requesting Intraday data. Start date-time: 2022-02-08 12:02:38. Record interval: 0. Symbol: ESH22 | 2022-02-08 12:02:54.277 HD Request # 25 | Decompressing data. | 2022-02-08 12:02:54.428 HD Request # 25 | Receiving Intraday data for ESH22 starting at 2022-02-08 12:02:38.343000 | 2022-02-08 12:02:54.429 Socket (6) | CloseSocket call. | 2022-02-08 12:02:54.430 Socket (6) | Shutdown started. Waiting for graceful close. | 2022-02-08 12:02:54.430 Historical data download thread signaled to stop. | 2022-02-08 12:02:54.430 HD Request # 25 | Timestamp of first Intraday data file record written: 2022-02-08 12:02:41.571000 | 2022-02-08 12:02:54.431 HD Request # 25 | Received 44 Intraday data records from 2022-02-08 12:02:38.343000 to 2022-02-08 12:02:53.299004 (15.0 seconds) and wrote 43 records for ESH22 | 2022-02-08 12:02:54.431 HD Request # 25 | Add time&sales data | Remembered last file record date-time: 2022-02-08 12:02:53.299004 | 2022-02-08 12:02:54.440 HD Request # 25 | Completion time: 1s | 2022-02-08 12:02:54.440 HD Request # 25 | Intraday data download complete for ESH22. Unique request ID: 25 | 2022-02-08 12:02:54.440 Removing historical data download ID 25. | 2022-02-08 12:02:54.440 Real-time Intraday chart data file updates started for ESH22 | 2022-02-08 12:02:54.440 Intraday chart data file opened for ESH22 | 2022-02-08 12:02:54.440 HD Request # 25 | Enabling Intraday chart updating for symbol. | 2022-02-08 12:02:54.440 Triggering next historical data download in queue. | 2022-02-08 12:02:54.440 No download requests in the queue to start downloads for. | 2022-02-08 12:02:54.441 Socket (6) | Socket gracefully closed by remote side. | 2022-02-08 12:02:54.576 Socket (6) | Closed. | 2022-02-08 12:02:54.576 Opened cached Intraday file: C:\SierraChart\Data\ESH22.scid. Thread ID: 2912 | 2022-02-08 12:02:55.378 |