Support Board
Date/Time: Tue, 24 Jun 2025 00:22:01 +0000
Post From: Several times today had to disconnect and reconnect Denali/Teton
| [2022-02-08 03:50:58] |
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This is not clear for us. Anyway, this must be some external Internet connectivity issue. We have had solid connectivity since our connection at 1 PM to the Denali Exchange Data Feed for today. No connection lost at all. None to this very moment. We can look at the issue, but we need to see a Message Log. Refer to: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog But once again, this must be an external connectivity issue. Which is fully expected on the Internet. And also this issue is not at all version specific. It is not version specific. We are using version 2353 ourselves. Connectivity is very stable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-08 03:58:04
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