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Date/Time: Tue, 16 Sep 2025 05:59:03 +0000



Post From: Connection Problems

[2022-02-03 16:55:29]
John - SC Support - Posts: 41827
Please follow these instructions to get us a copy of your message log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

Select "Help >> Download Current Release".

Provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing