Login Page - Create Account

Support Board


Date/Time: Wed, 25 Feb 2026 22:37:21 +0000



Post From: ICEEU intraday charts (snapshot data) not loading

[2022-02-02 18:01:54]
John - SC Support - Posts: 44806
Make sure the charts are using Intraday data.

And make sure the Intraday Data Storage Time Unit is set to 1 tick. Refer to the following:
Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing