Support Board
Date/Time: Tue, 24 Jun 2025 06:31:42 +0000
Post From: Cannot connect to service.
| [2022-02-02 00:26:31] |
| |
|
Refer to this thread: *Important* Priority Message to Transact Users Among other things, it says: We are hearing a lot about Transact users having connectivity problems! Understand Sierra Chart does not have the ability to solve these problems. This is why we have developed our own order routing service to the exchanges, which are replacing all other services. You need to move on to our Teton order routing, and work with a broker that supports that service. Thank you!
Please move off of Transact and onto our Teton order routing and a new broker as soon as possible. Interactive Brokers is fine as well. But really you should look at Teton. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |