Support Board

Date/Time: Sun, 28 Apr 2024 10:16:58 +0000

Post From: Cannot load historical data

[2022-01-31 18:53:08] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
To solve this you need to activate the exchanges that you require here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed When that is done re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. For background information on this issue, refer to: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy (Be sure to read that section) You are also using the old Rithmic bridge program which is unsupported. You really need to update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing