Support Board

Date/Time: Sat, 20 Apr 2024 03:38:00 +0000

Post From: Platform LAG

[2022-01-15 05:41:56] Link To Thread - Link To Post [Go To First Post]
Jeff Li - Posts: 57
It's just sluggish. It does not ever turn unresponsive or white screened or anything. My charts are just updating every 3 - 4s, especially during volatile events like the open, or catalyst events. In terms of not assuming my network isn't the issue. I don't think the heart beats are indicating any network issue. And I do have 500mbps down. Again my level 2 on a separate platform is updating in milliseconds at 20ms. I just want my charts to match that information as much as possible. I've read through your help topics but they weren't much help, hence why I'm here.