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Date/Time: Thu, 25 Apr 2024 04:09:44 +0000



Post From: second instance of sierra chart

[2022-01-14 15:05:58]
John - SC Support - Posts: 31098
We do not know what you mean by "I requested for the second instance of SC from AMP." You have control over your Sierra Chart software, not AMP. Therefore, there is nothing AMP can do in terms of getting you setup with a second instance of Sierra Chart.

That being said, you also have not signed up for anything additional from us. So you do not need to worry about being charged anything extra from us.

In terms of additional instances of Sierra Chart, there are two different methods. The first, and recommended, is to simply use the File >> New Instance option. This is what it sounds like you did. When you do this, the new instance that is created is connected to your primary instance using the DTC service. Therefore, this new instance is getting the data and trading from the main instance. But apart from this, it is it's own separate installation of Sierra Chart. In this case, you do not need to do anything for the setup to your trading service. Refer to the following for more information:
File Menu: New Instance (File)

The other method is to actually install another installation of Sierra Chart in its own folder. This installation will need to connect to the data and trade service on its own. This could mean that you would have multiple connections to your trading/data service which may not be allowed. You would need to ensure that you setup this installation to connect to your data/trade service. For more information, refer to the following:
Using Multiple Data and Trading Services at the Same Time
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing