Support Board

Date/Time: Wed, 01 May 2024 19:45:50 +0000

Post From: Issue in updating new sierra chart version

[2022-01-11 15:13:05] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Sierra Chart is no longer providing Sierra Chart historical data for the old Rithmic bridge connection. We did put out a notice about this through the System Notification Window. You need to use the new DTC connection. Although there are issues with historical data even with that connection. Instructions: Rithmic Trading Platform Service: Setup Instructions This requires the current version. And also be aware of this information here regarding historical data (Which has a solution): Rithmic Trading Platform Service: Rithmic Market Data and Support Policy We see you are already on a service package which includes the Denali Exchange Data Feed, so the next thing you need to do is complete the market data agreements and activate the exchanges you need. Do this here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-11 15:14:26