Support Board

Date/Time: Wed, 01 May 2024 13:21:22 +0000

Post From: Issue in updating new sierra chart version

[2022-01-11 09:34:28] Link To Thread - Link To Post [Go To First Post]
User161462 - Posts: 8
Dear Sierra Chart team, I have been trying to update to the last sierra chart version ; However, I have noticed that I had to select "Rithmic DTC Trading" instead of rithmic trading. As a result, I can not download my historical data and look at chart properly. For instance, the date doesn't make any sense and i have to load chart from july 2021 to october 2021 which is not usable for me since i do not have access to recent data. On the other hand, keeping the current version is also not an option (Sierra Chart 2299) since I am loosing the data from the most recent day. For example, I stopped trading yesterday at 4:30 PM CET and I can not access at data from yesterday after 4:30 CET. This is problematic for me and not an option as well. I have checked is this problematic happens wether i used Rithmic 16.55.1.0 or 17.3.1.0 .


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