Support Board
Date/Time: Tue, 24 Jun 2025 21:43:55 +0000
Post From: Trade Account Monitor reporting wrong figures when on Teton Order Routing
| [2022-01-07 17:05:13] |
| MichaelZ - Posts: 12 |
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Hi, I have recently been moved by my broker (Dorman) to Teton Order Routing. First impressions are that order routing now feels a lot snappier and slippage (actual and perceived) feels reduced, so this is great, a big well done to Sierra Chart people who envisaged and then implemented this bold move!!! I'm sure there may be a couple of small things that will need to be ironed out, in this context I have noticed that the figures (P/L, account value etc.) reported on the Trade Account Monitor window of the software are wrong. On the contrary, the figures shown on the Chart Trading Window that I am using are correct and I have entered the appropriate level of fees for the instrument I am trading (MNQ). I have reported this to Dorman and they have apparently reported this back to you (SC) and the response from one of your engineers has been that " I have the answer to this. I will prepare some documentation later today. Relates to a 1 USD trade fee that is applied per contract per side for micros. That was set up by Dorman for all accounts. This of course is just an estimate." My question is whether there are any settings that need to be adjusted or indeed any other way to report these figures correctly? Also, whilst in a trade, I've noticed that the "margin requirement" column in the Trade Account Monitor is also reporting wrong. I don't have any exact figures because I only gave it a quick glance while I was in the trade, but it was definitely over-reporting, i.e. over £2K for 4-6 MNQ lots while they should be £100 per lot. This is obviously not an urgent request as, like I said, the figure on the actual chart trade window are correct, but it would be good to have the Trade Account Monitor window reporting accurate figures too. Many thanks and keep up the good work guys! Michael |