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Date/Time: Mon, 06 May 2024 13:28:15 +0000



Post From: Issue CQG Eurex connection

[2022-01-07 16:47:19]
Sierra Chart Engineering - Posts: 104368
You should really ask your broker for help with this.

Examine the Trade Activity Log to see what the issue was:
Trade Activity Log: Viewing Historical Trade Activity

It is definitely not a problem from Sierra Chart.

And consider using the Teton Order Routing Service:

Sierra Chart Teton Futures Order Routing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing