Support Board

Date/Time: Tue, 16 Sep 2025 06:21:01 +0000

Post From: Eurex Data not updating - Added funds & resigned and activated

[2022-01-06 16:20:47] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 41827
Please check and see if you are able to get real-time updating for FGBLH22-EUREX in your main instance (not a sub-instance). If you are having an issue there as well, then get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing