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Date/Time: Thu, 29 Feb 2024 18:23:01 +0000

Post From: New Teton Order Routing Service for CME, CBOT, NYMEX, COMEX, FairX, upcoming EUREX

[2022-01-01 16:57:22]
Sierra Chart Engineering - Posts: 104368
All of the permanent storage for this Teton Order Routing Service and our other order routing services, which consists of various types of data related to order routing(orders, positions, trade account data, fill identifiers, current FIX sequence numbers, historical trade activity, user logon data cache) is held in operating system files. These are backed up daily or hourly. And there is a full history of these files available for 30 days or years in the case of Trade Activity. Not just a single copy. Therefore if we ever have to go to a backup file copy, which we never should have to, we have the files available and easily accessible.

So this is another layer of redundancy. And also the additional server which maintains a real-time copy of all trading activity, is also making backup files. So we have an additional server available and we have backup files.

There is a high degree of redundancy.

Therefore, statements like this are just simply uninformed:

Thank you for your full response, please ask Sierra for their back up
plan.....if something does happen.

This thread provides all of the information to keep everyone informed.

And we want to make it clear we have too many users using CQG. We do not want to support CQG. We are not happy with CQG. It is a substandard service, for both brokers, and end-users as compared to what Sierra Chart offers with Teton. CQG is a competitor. And it is not in our interest to be supporting CQG. We want users to move to our Teton routing. And we will be raising the price to use CQG in 2022.

You will find that you can get very good commission rates with Teton:
Webinars for Teton Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-06 18:13:42