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Date/Time: Thu, 28 Mar 2024 09:30:26 +0000



Post From: Denali Data Feed

[2021-12-29 20:38:06]
John - SC Support - Posts: 30399
recollects that he might have been connected to amp global when he first set up the account. Would that make sense as to why EPH22 real-time streaming works for him?

Your friend was, and still is, connected to CQG. Otherwise his symbol would be different.

can you clarify the benefits I receive from having for example amp global live trading account connected to sierra + additional sierra packages (Denali Data Feed) or just a live trading account on its own?

You will need to have a trading account in order to make trades. If you do not have a trading account and you are just wanting to do simulated trading for now, then just stay with the Delayed Streaming Data that we make available at no extra cost with any Sierra Chart package. You would not need to pay for real-time data if you are not actively trading.

Otherwise, if you want to trade, and you have a trading account, then you will want to connect your Sierra Chart to that trading account. The specific instructions to do this will depend on what order routing service you get setup with through your broker. If you let us know what order routing service you are setup to use, then we can point you to the proper setup instructions.

From there, you have a choice as to whether to get the data from your trading service or from us (Sierra Chart). Naturally, we feel that our data feed is superior, and we definitely have more historical data available (back to 2011 for every tick/trade from the CME Group). This would be our Denali Exchange Data feed - refer to the information (including Setup Instructions) for this data feed here:
Denali Exchange Data Feed

Also since you clarified that the template only works for the correct symbol, I think the issue could be me trying to implement it on a delayed on ESH22-CME chart rather than real-time EPH22 chart, so I will try to sort it out first via making a live account and then see if it works.

The issue with the template is definitely not related to the delayed data. The delayed data acts the same as real-time data, so that is not the issue.

But again, we really need to understand what exactly you are dealing with. Do you have a Chartbook, a DLL, a Study Collection, etc.? What exactly did you get from your friend?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing