Support Board
Date/Time: Tue, 16 Sep 2025 02:51:34 +0000
Post From: Sierra Charts will freeze up
| [2021-12-29 14:34:41] |
| John - SC Support - Posts: 41827 |
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Start by reviewing the information at the following link: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart Then, as specified at the end of that section - be sure you look through the rest of that page for other possible items that could be causing performance issues. Also, look through your Message Log (Windows >> Message Log) to see if there are any errors related to network connectivity. Refer to the information at the following link for things to look for in your log: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |