Support Board
Date/Time: Wed, 25 Jun 2025 22:57:47 +0000
Post From: Error message when charting VIX
| [2021-12-15 16:47:42] |
| John - SC Support - Posts: 40605 |
|
That message is occurring because you are connect to CQG and you are not setup to get the CFE data from CQG. We just want to make sure that you are wanting the VIX Futures and not the VIX Index. These are two different items. If you want the VIX futures, then we recommend getting that data from our Denali Exchange Data Feed. Refer to the Setup Instructions at the following link: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_CFE For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |