Support Board

Date/Time: Wed, 01 May 2024 15:17:17 +0000

Post From: New software update does not respond.

[2021-12-15 02:11:36] Link To Thread - Link To Post [Go To First Post]
lovelivelaught - Posts: 47
Thank you. I upgraded for service package 11 and I understand it was updated instantly by prorating what I have left on my account and I have now Denali data. I followed integration with trading services page for proper set up. I don't have a letter [M] after NQ and ES symbol but there is a letter [C] after the symbol. According to my charts I still don't have historical data. I updated my charts back to continuous contract mode to see if I get a historical data and it did not do anything either. I have a letter [M] after US equities symbol and I have a historical data for US equities. I trade future indexes, particularly NQ and ES and US equities. I am paying monthly for Denali Data Feed to trade US stocks and I pay for US exchange here. Rithmic is my trading servise and I pay $11 for CME level 2 data to my broker. I was satisfied with what I had here before the update and I wonder what else I need to get to have everything working again? And how much will it cost?