Support Board

Date/Time: Wed, 01 May 2024 16:23:55 +0000

Post From: New software update does not respond.

[2021-12-14 18:19:48] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31260
The problem is that you can not use the Continuous Futures Contracts option with Rithmic data. They do not support the historical data for previous contracts, so you will never get out of the loop you are in - of the system trying to get the previous data, then failing. Remove the Continuous Futures Contract option from your charts and then let us know if you are still having an issue. For reference, here is the link to the documentation for setting the Continuous Contract: Chart Settings: Continuous Contract (Chart >> Chart Settings >> Symbol >> Symbol menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing