Support Board

Date/Time: Wed, 01 May 2024 20:03:15 +0000

Post From: New software update does not respond.

[2021-12-14 14:37:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Regarding the tick size, this probably is because the symbols were translated to the new Rithmic format and the tick size was reset to default. One way to avoid this issue is to enable this option: Chart Settings: Do Not Change Symbol Settings for Chart on Symbol Change (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) and 1 sec time frame That does not make sense to happen an update. There would be no reason for that. For help connecting to Rithmic, refer to: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing