Support Board

Date/Time: Thu, 02 May 2024 19:58:12 +0000

Post From: Often duplicate ticks in the chart after backfill

[2021-12-09 09:40:54] Link To Thread - Link To Post [Go To First Post]
User569373 - Posts: 13
Hello I did more tests and figured out I reported the duplicate ticks at the wrong side of the data. They do not happen between existing data on the chart and the beginning of the backfill, but at the end of the backfill and the new incoming ticks after the backfill. It also doesn’t matter if you connect to the data feed or if the data feed is already connected and I click “Delete and Download data”. I can repeat “Delete and Download data” several times starting somewhere before the duplicate ticks. The former duplicate ticks are then gone / corrected but there could be new duplicate ticks at the end or not. It feels like the backfill data comes from one source and as soon the backfill is terminated the data comes from an other source and there is a data overlapping between backfill and new ticks. Kind Regards