Support Board
Date/Time: Wed, 25 Jun 2025 22:54:32 +0000
Post From: HKFE DATA FEED
| [2021-12-07 15:58:40] |
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This is the issue: Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-12-07 05:21:45.219 The exchange was not active on our data provider, Barchart, side for your account. We have reactivated it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |