Support Board

Date/Time: Thu, 02 May 2024 07:34:47 +0000

Post From: HKFE DATA FEED

[2021-12-07 15:58:40] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the issue: Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-12-07 05:21:45.219 The exchange was not active on our data provider, Barchart, side for your account. We have reactivated it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing