Support Board

Date/Time: Mon, 29 Apr 2024 11:10:53 +0000

Post From: Able to Connect to Rithmic but Charts not Updating

[2021-12-07 15:33:24] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
There is nothing in the log that shows any issues, although it would be useful if we had a little more, as it's possible that there could be something further down that is not listed. The only thing we can think that may be an issue is that you are connected to the Paper Trading server. Try connecting to one of the live servers and see if you are able to get the data with that connection. One other thing to check is that you have entered your Username and Password for each of the data services listed for Rithmic in the Data/Trade Service Settings. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing