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Date/Time: Mon, 29 Apr 2024 14:24:46 +0000



Post From: Able to Connect to Rithmic but Charts not Updating

[2021-12-07 02:51:09]
tdd2672 - Posts: 54
Below is the message log. Time is 18:50 pst.

HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2021-12-06 18:47:01.995
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2021-12-06 18:47:01.995
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2021-12-06 18:47:01.995
Reading Internal Order ID file. | 2021-12-06 18:47:02.076
Reading Trade Orders file. | 2021-12-06 18:47:02.220
Reading Trade Positions file. | 2021-12-06 18:47:02.223
Reading Trade Account Data files. | 2021-12-06 18:47:02.225
UDPListener (2508). Port 22903 | Listening on UDP port 22903. | 2021-12-06 18:47:02.270
Software version: 2333 64-bit | 2021-12-06 18:47:02.271
Primary Thread ID: 138308 | 2021-12-06 18:47:02.271
Usage end date: 2022-03-07 | 2021-12-06 18:47:02.271
Enabled for: Advanced Features 2. | 2021-12-06 18:47:02.271
Enabled for: Sierra Chart Historical Data Service. | 2021-12-06 18:47:02.271
Enabled for: Delayed Denali Exchange Data Feed. | 2021-12-06 18:47:02.271
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-12-06 18:47:02.271
Current selected Data/Trading service: Rithmic Direct - DTC | 2021-12-06 18:47:02.271
Custom symbol settings values: enabled | 2021-12-06 18:47:02.271
Chart Update Interval: 50 | 2021-12-06 18:47:02.271
Intraday Data Storage Time Unit: 0 | 2021-12-06 18:47:02.271
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-12-06 18:47:02.271
2021-12-07 02:47:02 Local computer time in UTC | 2021-12-06 18:47:02.271
2021-12-06 18:47:02 Local computer time in SC Time Zone | 2021-12-06 18:47:02.271
2021-12-07 02:46:59 Server time in UTC | 2021-12-06 18:47:02.271
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-12-06 18:47:02.271
Program path: D:\Sierra Chart 12-4-2021\SierraChart 2\ | 2021-12-06 18:47:02.271
Data Files path: D:\Sierra Chart 12-4-2021\SierraChart 2\Data\ | 2021-12-06 18:47:02.271
OS Version Number: 10.0 | 2021-12-06 18:47:02.271
Locale Setting: C | 2021-12-06 18:47:02.272
DLLs: ETOFSv2.0.dll, ETOFSv2.0_64.dll, Pack02.dll, Pack02_64.dll, sst_AutoTradingOnSignal.dll, sst_AutoTradingOnSignal_64.dll, sst_FreeBundle.dll, sst_FreeBundle_64.dll, sst_pulling_stacking.dll, sst_pulling_stacking_64.dll, Trade29CustomStudies.dll, Trade29CustomStudies_2151_64.dll, Trade29CustomStudies_64.dll, Trading_BrettJohnsonsMultiFunctionTrailingStop_64.dll, TWFX_FREE_2151_64.dll, TWFX_FREE_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, zyp sierra free.dll, zyp sierra free_64.dll | 2021-12-06 18:47:02.273
Allowed protected custom studies: TWFX_Free, zyp_download_free | 2021-12-06 18:47:02.273

Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2021-12-06 18:47:02.305
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-12-06 18:47:02.359
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-12-06 18:47:02.530
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-12-06 18:47:02.530
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2021-12-06 18:47:02.583
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2021-12-06 18:47:02.586
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-12-06 18:47:02.586
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. | 2021-12-06 18:47:02.586
Received 5 login tokens. | 2021-12-06 18:47:02.878
Symbol settings MD5 received. Request ID: 1. | 2021-12-06 18:47:03.063
Symbol settings are up-to-date for rithmic_v2.trading. | 2021-12-06 18:47:03.063
Files to Open on Startup | Opening file: Problem Solve.cht | 2021-12-06 18:47:07.070
MNQZ1.CME 25 PriceChanges #4 | Reloading chart. | 2021-12-06 18:47:07.348

Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2021-12-06 18:47:09.365
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2021-12-06 18:47:09.373
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-12-06 18:47:09.374
DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 18:47:09.374
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2021-12-06 18:47:09.374
Rithmic Direct - DTC | Network connection to server complete. | 2021-12-06 18:47:09.428
Rithmic Direct - DTC | Starting socket receive thread. | 2021-12-06 18:47:09.428
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2021-12-06 18:47:09.428
Rithmic Direct - DTC | Sending logon request message. | 2021-12-06 18:47:09.428
Rithmic Direct - DTC | Received logon response. | 2021-12-06 18:47:09.592
Rithmic Direct - DTC | Server Name: . | 2021-12-06 18:47:09.592
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2021-12-06 18:47:09.592
Rithmic Direct - DTC | Successfully connected. | 2021-12-06 18:47:09.592
Rithmic Direct - DTC | Trading is supported. | 2021-12-06 18:47:09.592
Rithmic Direct - DTC | Order cancel and replace is supported. | 2021-12-06 18:47:09.592
Rithmic Direct - DTC | OCO Orders supported. | 2021-12-06 18:47:09.592
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2021-12-06 18:47:09.592
Rithmic Direct - DTC | Connected to server complete. | 2021-12-06 18:47:09.592
Triggering next historical data download in queue. | 2021-12-06 18:47:09.598
Triggering next historical data download in queue. | 2021-12-06 18:47:09.598
Triggering next historical data download in queue. | 2021-12-06 18:47:09.598
Triggering next historical data download in queue. | 2021-12-06 18:47:09.598
No download requests in the queue to start downloads for. | 2021-12-06 18:47:09.605
No download requests in the queue to start downloads for. | 2021-12-06 18:47:09.605
No download requests in the queue to start downloads for. | 2021-12-06 18:47:09.605
No download requests in the queue to start downloads for. | 2021-12-06 18:47:09.605
Rithmic Direct - DTC | Starting real-time market data updates for: MNQZ1.CME. ID: 1 Service code: rithmic.trading | 2021-12-06 18:47:09.650
Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 | 2021-12-06 18:47:09.650
Rithmic Direct - DTC | Requesting security definition data for: MNQZ1.CME. ID: 1 | 2021-12-06 18:47:09.650
Starting DelayedDownloadMonitoringTimer | 2021-12-06 18:47:09.650
Starting HDTimeoutTimer | 2021-12-06 18:47:09.650
Added historical Intraday data request for MNQZ1.CME to the queue. | 2021-12-06 18:47:09.650
Intraday data recording state for symbol MNQZ1.CME is set to download 'Pending'. | 2021-12-06 18:47:09.650
Triggering next historical data download in queue. | 2021-12-06 18:47:09.650
Delaying start of download for MNQZ1.CME | 2021-12-06 18:47:09.650
DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2021-12-06 18:47:09.650
DTC Client socket (2) | New receive buffer size: 5242880 | 2021-12-06 18:47:09.650
DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2021-12-06 18:47:09.651
Rithmic Direct - DTC (Data) | Network connection to server complete. | 2021-12-06 18:47:09.706
Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2021-12-06 18:47:09.706
Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2021-12-06 18:47:09.707
Rithmic Direct - DTC (Data) | Sending logon request message. | 2021-12-06 18:47:09.707
Rithmic Direct - DTC (Data) | Received logon response. | 2021-12-06 18:47:09.863
Rithmic Direct - DTC (Data) | Server Name: . | 2021-12-06 18:47:09.863
Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2021-12-06 18:47:09.863
Rithmic Direct - DTC (Data) | Successfully connected. | 2021-12-06 18:47:09.863
Rithmic Direct - DTC (Data) | Trading is not supported. | 2021-12-06 18:47:09.863
Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . | 2021-12-06 18:47:09.863
Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MNQZ1.CME | 2021-12-06 18:47:09.863
Rithmic Direct - DTC (Data) | Received security definition for symbol MNQZ1.CME | 2021-12-06 18:47:09.918
MNQZ1.CME 25 PriceChanges #4 | StartDateTimeForLoadingOrderFills: 2021-10-24 15:00:00 | 2021-12-06 18:47:12.858
Requesting market depth updates for: MNQZ1.CME if supported. | 2021-12-06 18:47:14.582
Rithmic Direct - DTC (Data) | Clearing market depth for MNQZ1.CME | 2021-12-06 18:47:14.637
HD Request # 1 | Downloading Intraday chart data for MNQZ1.CME to the file MNQZ1.CME.scid. Service: rithmic.trading | 2021-12-06 18:47:14.646
HD Request # 1 | Download start date-time: 2021-12-06 10:03:04.000000. File last date-time: 2021-12-06 10:03:04.193005 | 2021-12-06 18:47:14.649
HD Request # 1 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2021-12-06 18:47:14.649
Socket (3) | Creating socket. Using TLS 1.2. | 2021-12-06 18:47:14.650
Socket (3) | New receive buffer size: 5242880 | 2021-12-06 18:47:14.650
Socket (3) | Connecting to IP: 216.57.156.163. | 2021-12-06 18:47:14.650
HD Request # 1 | Sending historical data logon request message. | 2021-12-06 18:47:14.705
HD Request # 1 | Requesting Intraday data. Start date-time: 2021-12-06 10:03:04. Record interval: 0. Symbol: MNQZ1.CME | 2021-12-06 18:47:14.861
HD Request # 1 | Receiving Intraday data for MNQZ1.CME starting at 2021-12-06 10:03:04.121000 | 2021-12-06 18:47:14.917