Support Board
Date/Time: Thu, 26 Jun 2025 09:20:28 +0000
Post From: Windows error code 10060 still present with disabled firewall
| [2021-12-06 09:24:58] |
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You definitely have a connectivity issue, either somewhere on your computer or network: SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:38:10.656
DTC Client socket (1) | Creating socket. | 2021-12-06 08:38:10.656 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:38:10.656 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:38:10.656 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:38:31.706 * You have to keep looking to identify where the issue is. The issue is somewhere. Can be on your computer, can be with your internal network, can be with your ISP. it might help to do a tracert to ds1.sierracharts.com from the Windows commandline Refer to: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-06 12:05:07
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