Support Board
Date/Time: Tue, 30 Apr 2024 13:19:52 +0000
Post From: Problem Orders not submitted to Rhitmic. Evaluation. Account name too long
[2021-12-06 00:08:49] |
Sierra Chart Engineering - Posts: 104368 |
Yes the account identifier is too long based upon the particular DTC Protocol encoding method being used by Rithmic. It must be shortened to be 31 characters or less. We do not know what this is referring to, and this is not related to the length issue: After some time running SierraChart the account with the very long name disappears from the drop down list in the trade manager.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-06 00:09:45
|