Support Board
Date/Time: Tue, 04 Nov 2025 08:03:02 +0000
Post From: F.US.EPZ21 not loading.
| [2021-12-02 17:11:43] |
| John - SC Support - Posts: 42737 |
|
From your log, here is the problem: Allow Support for Sierra Chart Data Feeds is disabled.
Go to Global Settings >> Data/Trade Service Settings >> Common Settings and set Allow Support For Sierra Chart Data Feeds to Yes. Then select OK to close that window and then select File >> Disconnect followed by File >> Connect to Data Feed. After that you will be fine. Refer to the following for more information: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |