Support Board
Date/Time: Thu, 26 Jun 2025 09:41:52 +0000
Post From: DTC server authorizes user then rejects historical request as
| [2021-11-30 12:55:40] |
| User972768 - Posts: 166 |
|
Hello Support, My Sierra Chart v2328 runs fine and shows perfect historical charts via "SC Data - All services". I'm also able to run secondary instance and connect it to primary via DTC protocol and get the same charts. Now I am attempting to connect to primary Sierra instance with my C++ client via DTC Binary protocol. This client was working fine with older versions (going back to pre-SCDateTime migration) and now has troubles with modern versions of Sierra. Here is what I observe: for HISTORICAL_PRICE_DATA_REQUEST of ESZ21-CME between Jan 1, 2021 and Dec 31, 2021 I'm getting HISTORICAL_PRICE_DATA_REJECT with RejectReasonCode=HPDR_GENERAL_REJECT_ERROR and RejectText="Request is not authorized". I have tried to play with different symbols / date ranges. Unfortunately, all comes to the same result. Could it be something with my Sierra account settings / subscriptions or it is just an issue with my code? Best regards |