Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 13:51:41 +0000



Post From: No chart

[2021-11-30 09:03:18]
Sierra Chart Engineering - Posts: 104368
Contact transact regarding errors like this:

Symbol Error - GCG2 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-11-29 20:44:39.741

Only they can resolve these.

Also restart Sierra Chart to resolve this:

Socket (1) | CloseSocket call. | 2021-11-29 20:44:53.701
HD Request # 2 | Error downloading historical Intraday data for GCG2. Timeout error connecting to server. | 2021-11-29 20:44:53.701
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-11-30 09:03:29