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Date/Time: Sun, 05 May 2024 14:43:11 +0000



Post From: Sierra chart data feed - charts are not live

[2014-03-19 20:19:28]
Sierra Chart Engineering - Posts: 104368
This has now been resolved for you. Reconnect to the data feed with the Disconnect and Connect commands on the File menu.

If you are missing any data in the Intraday charts refer to help topic 7.1:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html

We also see this in the Message Log:
Error while getting daily open price with date 2014-03-16 from file. C:\SierraChart\Data\NQH14.dly. Error: Encountered end of file. | 2014-03-19 19:32:51


Select File >> Open Historical Chart and delete the NQH14.dly file. After that go to the NQ Intraday charts and reload them with Chart >> Reload.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-19 20:20:26