Support Board

Date/Time: Mon, 29 Apr 2024 04:37:00 +0000

Post From: Sierra is connected with Rithmic but it doesn't work

[2021-11-19 16:03:06] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is your Rithmic account identifier is too long. Contact your broker and have them reduce the length of your account identifier. It cannot be more than 31 characters. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing