Support Board

Date/Time: Mon, 29 Apr 2024 02:41:29 +0000

Post From: Sierra is connected with Rithmic but it doesn't work

[2021-11-19 15:02:46] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
Check the Server selection you have in the Global Settings >> Data/Trade Service Settings and ensure that the choice makes sense for what you are wanting to do. Also, check your Trade >> Trade Service Log after you place the order and see what information is in there as to why there is not a response from Rithmic. And finally, check your Message Log to see if there is information in there about the connection to Rithmic trading. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing