Support Board
Date/Time: Thu, 26 Jun 2025 14:14:03 +0000
Post From: Bund Denali datafeed problem with timestamps => charts messed up
| [2021-11-19 14:18:12] |
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Are you using this setting?: Chart Settings: Combine Trades into Original Summary Trade (Data Feed and Exchange Specific) (Chart >> Chart Settings >> Chart Data >> Chart Data menu) Update Sierra Chart to the current version: Software Download: Fast Update After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. If there still is a problem, would have to be that the exchange is not giving correct timestamps at times. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |